Service Request

Please submit your service request items using the online Service Request Form below.  For each service item please describe your concerns in detail (the form accepts a maximum of 100 characters per item). A customer care representative will contact you within 1-2 weeks.

If you need to speak to our Customer Care representative further about your service request or have a more urgent matter please email warranty@falconhomes.com or call our office at 604-477-5500 (ext 104). 
*Service Appointments are booked Monday to Friday between the hours of 8:00AM-4:00PM*

Please ensure you have read your Homeowner’s Manual, as it contains answers to many common inquiries.

Residential Service Items

For COMMON AREA items please contact your Property Management company and/or your Strata Council.

Fraser Property Management @ 604-466-7021

Homeowner Information
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