SERVICE REQUEST

Please submit your service request items using the online Service Request Form below.  For each service item please describe your concerns in detail (the form accepts a maximum of 100 characters per item). A customer care representative will contact you within 1-2 weeks.

If you need to speak to our Customer Care representative further about your service request or have a more urgent matter please email warranty@falconhomes.com or call our office at 604-477-5500 (ext 104). 

*Service Appointments are booked Monday to Friday between the hours of 7:30AM-3:00PM*

Please ensure you have read your Homeowner’s Manual, as it contains answers to many common inquiries.